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Normally, our system will automatically send emails to you after you finish placing orders on our website, or after we ship out the order. If you are waiting for email from us, please check your spam mail folder, trash folder, promotions email. see picture as follow:

USPS Currently Awaiting Package / Shipment information sent to FedEx?
  • For all orders, once there is a tracking number, that means we have shipped the order. For US economy shipping, if the tracking info says “USPS Currently Awaiting Package“, “Shipment information sent to FedEx” that means we have shipped the order, and the package is still on the way to USPS/FedEx facility, once it arrives at the USPS/FedEx facility, the tracking will be updated, and you will receive it in 2-5 days.
  • The Status ” Processing” is all the procedure before delivery. During this time, we get the items ready in 1-3 days, we ship the order, and the order is on the way to you.

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    LVDGE.COM is a friendly and competent organisation; we aim to answer your question in the fastest time possible. Our help center is designed to answer the most common question instantly; if you cannot find answers there or have any comments or suggestions we welcome you to contact us directly.

    Here are some FAQS you may want to know.

    Payments: Click Here

    Shipments: Click Here

    Return & Refund: Click Here

    More Questions: Click Here

    Visit us Office Add: 

    Room C205, Building 3
    No. 1, Erheng Road, West District, Hebian Tongda Creative Park, Helong Street
    Baiyun District,Guangzhou,510440